Customer Care Manager (f/m/x)
full-time, AT
full-time / Austria / Vienna
Looking for a job that will take your career to new heights in the aviation industry? Look no further! Avcon Jet, a dynamic international business aviation company, is currently seeking ambitious individuals who are ready to take their career in aviation to the next level.
At Avcon Jet, we firmly believe that our people are the driving force behind our success. It‘s their passion and dedication that enables us to deliver outstanding service to our clients. That‘s why we‘re actively seeking like-minded individuals who share the same aviation dream.
Your Tasks
- Management of the customer care process
- Prepare flights and communicate with clients and brokers from the sale of the flight until the safe operation and completion of the flight
- Dealing and communicating with internal and external partners
- Establish and consolidate customer relationships
- Establish and consolidate customer relationships
- Administrative duties (invoicing, payment supervision and customer care, etc.)
Your Profile
- You have your own network and min 3 years experience in charter sales and/or customer care
- you are known for your team building skills
- Excellent reading and writing skills in English language, additional language is a plus
- High level of customer service orientation
- Ability to build highly engaged relationships with a premium customer
- Energetic and passionate team player with entrepreneur spirit
- Ability to work on own initiative and „hands on“ mentality
- Problem solving skills and very high-level stress tolerance
- Flexibility to work varying schedules, including nights and weekends
- Proficient IT user skills (e.g. Microsoft Office Products)
- unlimited permit to work in your chosen destination
We offer you
- A demanding range of tasks with a high degree of responsibility in a great young team
- Chance to learn and grow fast with exciting career opportunities within our company
- An open and supportive environment where your questions are valued
- Office space in a central location, job ticket and support for a bike program
The statutory minimum monthly salary for a full-time position is EUR 2.400 gross. However, the actual salary depends on the monthly number of working hours and your professional qualification and experience.
Important
Subject must contain: CUSTOMER CARE MANAGER
How to apply
If you see the above requirements as a challenge and would like to impress us with your personality, send your application documents to recruitment@avconjet.at. We ask you to explicitly mention the job title in your application.